Refund Policy
Effective Date: January 5, 2026
Our Commitment
We want the service to be fair and transparent. All refund requests will be considered and honored within 24 hours of the request being submitted.
Free Resources
Free resources are always free. This includes our demand letter generator, free appeal resources, FAQ, case studies, and community access.
Paid Services
Refund eligibility for paid services depends on what you purchased and the stage of work:
- •Before work begins: Full refund available
- •Work in progress: Partial refund may be available depending on deliverables provided
- •After delivery: Refunds generally not available once final documents have been delivered
How to Request a Refund
To request a refund, email us at support@platformappealpros.com with the following information:
- •Your purchase email address
- •Order ID or transaction reference
- •Reason for your refund request
Important Disclaimer
We do not guarantee platform outcomes. A refund applies only to our services, not platform decisions. If your account is not reinstated after using our services, this does not automatically qualify for a refund, as platform decisions are beyond our control.
Questions?
If you have questions about our refund policy, please contact us at support@platformappealpros.com